Overview
Summary of Position:
The Project Manager is the primary interface between the Customer Integration team and the customer. Responsibilities include serving as the primary customer contact for all implementation activities, coordinating all
activities associated with the customer integration project, developing and maintaining project schedules, coordinating and scheduling all resources required for the project, and identifying issues impacting the project schedule. The Project Manager will be responsible for managing multiple simultaneous projects as well as installing the projects on site.
Essential Functions:
- Responsible for project planning, communication and accountability of overall project.
- Manage project communication with stakeholders and customer.
- Responsible for resource requirement definition, assignation and scheduling that will include customer personnel, and outside contractors.
- Act as the liaison for project transition from Sales to Customer Integration.
- Responsible for following company Policies and Procedures.
- Develops, installs, refines, validates and ensures completion of all project work plans.
- Generates timely and concise communications to functional leadership regarding project status and pending issues.
- Builds consensus among multiple groups/departments relative to project scope, task execution, staffing, and issue resolution.
- Interacts with project sponsors, stakeholders and various project members to ensure that specified business needs are met; responsible for the post-project analysis to ensure that requirements are fulfilled.
- Analyzes processes and makes recommendations for improving efficiency, product delivery, and expense reduction in projects.
- Completes and submits all administrative reports on time such as expense reports, project status reports, project plans, and customer training and acceptance documents.
- Responsible for working with customers, Sales, Marketing, and Product Development to ensure customer requirements are recognized and detailed for development purposes by the use of functional requirements documentation.
- Travel Requirement – 50%.
- Performs related duties as assigned.
Competencies:
- Excellent project management skills.
- Prior experience in Pharmacy Automation.
- Good interpersonal skills, with strong oral and written communication skills.
- Good analytical and mathematical skills.
- Excellent organizational and time management skills.
- Ability to think strategically and act tactfully.
- Ability to work with cross functional teams.
- Ability to handle multiple concurrent assignments.
- Advanced knowledge of applications.
- Knowledge of computers to operative effectively with MS applications: Word, Excel, PowerPoint, Project and Visio; ability and desire to learn new proprietary applications.
Education and Experience:
- Bachelor’s degree in business administration, accountancy, sales, marketing, computer sciences or similar vocations.
- ACTIVE Project Management Professional (PMP) certification.
- Understanding and familiarity with server, network, and computer hardware concepts and functionality.
- Healthcare experience preferred.
Physical Demands and Work Environment:
- Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing.
- Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus.
- 50% or more time is spent looking directly at a computer.
- Ability to lift and/or move up to 50 lbs.
- Associate is frequently required to stand, walk (or otherwise be mobile).
- Ability to deal with stressful situations as they arise.