Position Type: Contract
Contract Rate: $70.00/hr
Location: Chicago, IL – hybrid, 2 days per week on-site
Role Overview
We are seeking an experienced DevOps Engineer to support the Inflight Edit MS initiative and manage enterprise AWS platforms, deployment pipelines, monitoring tools, and production environments. This individual will work across a blended onshore and offshore team to improve system reliability, deployment quality, alerting, and operational visibility.
The ideal candidate brings strong AWS, Harness, and pipeline deployment experience, along with deep knowledge of monitoring, automation, containers, and production support. This role requires a technically strong engineer who can troubleshoot complex issues, maintain high availability, and communicate effectively across development, infrastructure, and leadership teams.
Key Responsibilities
Manage AWS Platforms: Support, maintain, and optimize production systems and enterprise applications operating within AWS environments.
Drive Pipeline Deployments: Build, manage, and improve automated deployment pipelines using Harness, CI/CD tools, and source-control platforms.
Administer Monitoring Solutions: Manage Datadog and related APM, logging, alerting, and event-management tools, including integrations with BigPanda.
Improve System Reliability: Monitor application availability, latency, capacity, and system health while establishing effective production alerting standards.
Support Cloud Infrastructure: Develop and maintain configuration scripts, CloudFormation templates, serverless services, and Amazon-hosted infrastructure.
Resolve Production Issues: Troubleshoot alarms, outages, network issues, and application incidents while coordinating escalations across DevOps and Problem Management teams.
Build Operational Reporting: Create dashboards and reports that improve visibility into system stability, availability, performance, and cloud costs.
Collaborate Across Teams: Partner with onshore and offshore developers, infrastructure teams, and management to improve deployments and maintain highly available systems.
Target Candidate Profile & Qualifications
AWS Experience: 10+ years of information technology experience, including 4+ years supporting production systems on AWS.
Harness and CI/CD Expertise: Strong experience with Harness, automated build pipelines, continuous integration, deployment processes, and repository management.
Monitoring and Observability: Hands-on experience with Datadog, application monitoring, log monitoring, alerting, and event-management platforms.
AWS Services: Experience with DynamoDB, S3, Cognito, EC2, CloudFormation, and serverless technologies.
Development Skills: Experience using TypeScript, JavaScript, configuration scripts, and infrastructure automation tools such as Ansible.
Containers and Operating Systems: Working knowledge of Docker, Kubernetes, Windows Server, IIS, and container-monitoring practices.
Troubleshooting Expertise: Strong understanding of systems, networks, cloud infrastructure, root-cause analysis, and production-support techniques.
Communication and Teamwork: Strong written and verbal communication skills with the flexibility to collaborate across distributed technical teams.
Nice-to-Haves
AWS Certification: AWS Certified SysOps Administrator or a comparable cloud certification.
Automation Experience: Background automating infrastructure, monitoring, deployments, configuration management, or operational workflows.
Product Deployment Experience: Strong experience planning and executing application releases across production and non-production environments.