Overview
HYBRID – 2-4 DAYS PER MONTH
LOCATION – CHICAGO.
This is not a DevOps role.
Job Summary:
- The Business Analyst V will work with Digital Technology, business stakeholders and external partners to analyze customer processes and requirements, analyze upstream and downstream application data dependencies, and prepare specified project documentation.
- Assists in business process redesign as needed.
- Maintains communication with customers and team members and promotes a team environment.
Primary Responsibilities:
- Works/Consults across multiple software projects as a senior business analyst
- Works on multiple complex software projects that require subject matter business domain expertise
- Independently document requirements including user stories (use cases), complex workflow models and process maps
- Facilitate the resolution and root cause of questions and issues
- Facilitate meetings with Technology and Business Leaders to develop and prioritize requirements
- Work with the business on developing and validating user acceptance criteria
- Work with technology and business teams to coordinate testing and deployment dates
- Prepare cost/benefit analyses for potential solutions
- Knowledge leader in business principles and processes related to Bidding and Awarding
Qualifications:
- BS/BA, preferably in Information Technology or Business or equivalent experience, education, or training
- 6 or more years IT and/or business experience, or any equivalent combination of experience, education, and/or training
- 4 or more years of business analysis experience.
- Hands-on experience creating user stories, use cases and process flows
- Experience with Agile, Scrum and Waterfall methodologies
- Completed multiple projects involving the creation or enhancement of software applications
- Can drive the priority of requirements and issues, while managing conflicts and facilitating compromise to help meet business expectations
- Excellent communication and problem-solving skills
- Strong organizational, analytical, and critical thinking skills
- Must be legally authorized to work in the United States for any employer without sponsorship
Preferred Qualifications:
- Experience with Azure DevOps or similar tools
- Completed projects focused on supporting Crew Planning
- Knowledge and experience specific to Airline operations and/or Crew Planning